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There are many different business types that wouldn't benefit greatly from every employee wearing a name badge, but there are times when a name badge makes a big difference.
If you're employees are not in sight of customers, either works in offices or on phones, the only reason to use name badges would be to help other/new employees get to know everyone.
When you really want employees to wear name badges is when they are working face to face with customers, clients, etc. This not only adds a human factor by allowing them to know who they're working with without asking, it also helps grow a connection of trust.
Name badges can also help you stay on brand with your colors, uniforms, etc.
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